Effective Date: July 20, 2020
Last Updated: January 1, 2026
1. Introduction
Tess and tomy respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.
By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
A. Personal Information You Provide
We may collect personal information that you voluntarily provide, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
- Account login credentials
- Purchase history
- Customer service communications
- Custom jewelry specifications and preferences
B. Automatically Collected Information
When you access our website, we may automatically collect:
- IP address
- Browser and device information
- Website usage data
- Cookies and tracking technologies
- Referral and interaction data
C. Sensitive & Transaction Security Information
To prevent fraud and protect high-value transactions, we may collect device fingerprinting, order verification data, and behavioral signals used solely for risk mitigation.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer service and order support
- Verify high-value purchases and prevent fraud
- Personalize your shopping experience
- Improve our website, products, and services
- Send transactional communications
- Send marketing communications (where permitted)
- Comply with legal obligations
4. Sharing and Disclosure of Information
We do not sell your personal information.
We may share information with:
- Payment processors and fraud prevention providers
- Shipping carriers and logistics partners
- Website hosting and technology vendors
- Marketing and analytics providers
- Legal authorities when required by law
- Professional advisors (legal, accounting, security)
All partners are required to safeguard your information.
5. Payment Security
All payment transactions are processed through PCI-compliant third-party payment providers. We do not store full credit card numbers on our servers.
For high-value jewelry purchases, additional verification steps may be required to protect customers and prevent fraudulent activity.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Maintain website functionality
- Remember preferences
- Analyze traffic and performance
- Improve marketing effectiveness
You may disable cookies in your browser settings; however, portions of the site may not function properly.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain business and tax records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion
- Opt out of marketing communications
- Request data portability
- Limit certain data uses
To exercise rights, contact us at: Tess and tomy
California residents may request disclosure of categories of information collected and request deletion consistent with applicable law.
9. Marketing Communications
You may opt out of marketing emails at any time by:
- Clicking the unsubscribe link
- Contacting us directly Tess and tomy
Transactional communications related to orders may still be sent.
10. Data Security
We implement commercially reasonable safeguards including:
- SSL encryption
- Secure payment processing
- Access controls
- Fraud monitoring
- Vendor security vetting
However, no system can guarantee absolute security.
11. International Customers
If you access our website from outside the United States, your information may be transferred to and processed in the United States where privacy laws may differ.
12. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal information from children.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.
15. Contact Information
For privacy inquiries, please contact:
Tess & tomy
Email: karen.daniels@tessandtomy.com
Address: Washington Avenue, Saint Louis, MO 63130